iServices/iCardServices issue
We are very sorry that you are having difficulties, but you have
confused our company with another one with a similar
name.
Unfortunately, this situation happens several times a
week and we get angry phone calls or e-mails that are inappropriately directed
at us. As a result, we have compiled some information to help you out with
your situation and point you to the correct company.
Here is what most likely has
happened:
You applied for a "Impact Card" or "VIP Advantage
Card" credit card. Hidden in the fine print was a statement that this card
is a secured credit card and that there is a monthly fee for
being a member. You also agreed to these conditions when you sent in the
application along with your bank account information.
Now you are
probably seeing a withdrawal from your bank account of $159/mo. You may
have asked your bank for clarification on the source of the charge. The
only piece of information the bank was able to provide to you was a phone
number. You called the number and most likely got a recording. (If you
reached an actual operator, consider yourself very lucky) Somewhere in
this recording, you were referred to a website. The website you were
directed to was iCARDservices.com not iServices.com,
which is my website. Please re-call the number and listen to the recording
again, carefully.
In your
desperation to find a resolution to your problem, you incorrectly visited my
website, iServices.com, and got my company's contact information. You then
made either an angry phone call or sent an angry e-mail to me, which is why I am
responding.
We hope that
this clears up the confusion.
With that
being said...we hate this iCARDservices.com company. Their
fraudulent activity has caused us nothing but grief and negatively impacts our
company's name. So we have compiled as much information about this company
as we can find. I hope that it will help you come to some resolution on
this issue. Here it is:
iCard Services
2320 NE 9th St.
Fort Lauderdale, FL
33304
(866) 630-3757
(954) 630-3757
8am-10pm
EST
Better Business Bureau record:
icardservices = "Impact Card Services"
Four Oaks Fincorp, Inc.
6114 US 301 S.
Four Oaks, NC 27524
(919) 963-2177 phone
(919) 963-2768 fax
http://fouroaksbank.com/
Better Business Bureau record:
We hope this
information helps.
Best
Regards,
Forrest C. Shields
II
President,
iServices.com, LLC
(719)
302-2483